Frequently Asked Questions

Yes, at Palms Luxury Apartments, we feel your pets are members of our extended family, sowe strive to make them feel right at home. Cats and dogs are welcome! 

Yes! Palms Luxury Apartments offers convenient off-street parking for residents. 

At this time, Palms Luxury Apartments does not offer furnished apartments. All residences are leased unfurnished, allowing you to personalize your space. 

No, Palms Luxury Apartments is not a smoke-friendly community.  

Palms Luxury Apartments offers upscale, resort-style amenities designed for relaxation and convenience, including: 

• Resort-inspired pool and spa
• 24/7 state-of-the-art fitness center
• Stylish clubhouse with entertainment space
• Outdoor lounge with fireplace and BBQ grills
• Pet salon
• Covered parking and private garages

Each apartment home features modern finishes and high-end touches, including: 

• Stainless steel appliances
• Granite countertops
• Wood-style plank flooring
• In-home washer and dryer
• Walk-in closets
• Private balcony

Yes, residents are required to maintain renters’ insurance throughout their lease term.  

Most applications are processed within 2–3 business days.   

Rent payments are made securely online through the resident portal. 

No, utilities are not included in the rent. Residents are responsible for setting up and paying for their own utilities. 

Yes. We have on-site maintenance available to help keep your apartment in top condition.

Submitting a maintenance request is easy. Residents can log into the online resident portal and submit a request anytime.

For maintenance emergencies, simply contact our 24-hour maintenance number, and a team member will assist you as quickly as possible.

Residents are responsible for routine household upkeep inside their apartment. This includes tasks such as changing air filters.